Terms of Service
Effective date: February 2026 | App: Tensor Health
1. Acceptance of Terms
By downloading, installing, or using Tensor Health ("the App"), you agree to be bound by these Terms of Service. If you do not agree, do not use the App.
2. Medical Disclaimer
Tensor Health is not a medical device and does not provide medical advice. The App provides information about medications and supplements for organizational and informational purposes only. Always consult a licensed healthcare professional before making any decisions about your medications, dosages, or treatment plans. Do not disregard professional medical advice or delay seeking it because of information provided by this App.
3. Eligibility
You must be at least 13 years old to use the App. By creating an account, you represent that you meet this age requirement. If you are under 18, you should use the App only with the involvement of a parent or guardian.
4. Account Registration
You must create an account to use the App. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@tensorhealthapp.com if you suspect unauthorized use of your account.
5. Permitted Use
You may use the App solely for your own personal, non-commercial health management purposes. You agree not to:
- Use the App to provide medical advice to others.
- Reverse-engineer, decompile, or disassemble any part of the App.
- Use the App in any way that violates applicable laws or regulations.
- Attempt to gain unauthorized access to our systems or other users' data.
6. Data and Privacy
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection and use of your data as described in the Privacy Policy.
7. Account Deletion
You may delete your account and all associated data at any time from Profile → Delete Account within the App. Deletion is permanent and irreversible. This complies with Apple App Store requirements for apps that support account creation.
8. Intellectual Property
All content, features, and functionality of the App — including but not limited to text, graphics, logos, and software — are owned by or licensed to Tensor Health and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
9. Disclaimer of Warranties
The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Limitation of Liability
To the fullest extent permitted by law, Tensor Health and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App, even if advised of the possibility of such damages. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the past twelve months (if any).
11. Indemnification
You agree to indemnify and hold harmless Tensor Health from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the App or your violation of these Terms.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by updating the effective date above and, where feasible, by in-app notification. Continued use of the App after changes constitutes acceptance of the revised Terms.
13. Termination
We reserve the right to suspend or terminate your access to the App at any time, with or without cause, with or without notice. You may terminate your account at any time as described in Section 7.
14. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in San Francisco County, California.
15. Contact
Questions about these Terms? Email us at support@tensorhealthapp.com.